The On line casino experienced asked for with the back again facet of her documents for further more verification. nonetheless, a result of the player's insufficient reaction to even more inquiries in the complaints group, we were not able to continue Along with the investigation. The criticism was therefore rejected.

Gracias por su comentario. Hemos revisado la información de acuerdo con los datos proporcionados por usted.

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The player from Chile struggled to finish the verification method to withdraw winnings, getting submitted bank and identification paperwork somewhere around 10 occasions along with more than 30 pics, but persistently received comments about weak excellent or visibility.

Regardless of various makes an attempt, she had been unable to verify her account. The participant experienced managed to successfully validate her account. For that reason, The difficulty was fixed plus the complaint was closed.

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The player from Chile asked for a withdrawal lower than two weeks previous to submitting this complaint. The payment hasn’t been processed check here yet. The complaint was turned down because the participant failed to reply to our messages and inquiries.

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on the other hand, a result of the player's lack of response to our queries, we could not further more look into The difficulty and had to reject the grievance.